Conversations
Vidya — the AI admission counsellor
Calls every new enquiry within 90 seconds in the family's own language, qualifies fit and budget, and books the campus visit.
Calls today
197
Answer rate
68%
+9 pts vs manual dialling
Avg handle time
5m 12s
Visits booked
41
This week
Talk to Vidya — get a live call
Enter a number and one of the live New Horizon voice agents will call you.
Call volume — last 7 days
Language mix
Share of AI conversations
Conversation flow
What Vidya is instructed to do on every call
- 01Greet in the language detected from the enquiry city, confirm the student's name and programme.
- 02Verify board, marks and entrance scores; explain where last year's cut-offs closed.
- 03Surface the placement median and top recruiters for that branch before any fee conversation.
- 04Handle hostel, transport, scholarship and safety questions from the knowledge base.
- 05Offer two concrete campus-visit slots and confirm one before ending.
- 06Push transcript, sentiment, objections and next action into the CRM.
Latest AI conversations
Aarav Shetty
Englishpositive6m 52sDiscussed CSE cut-offs, hostel fee and the 2025 placement median. Parent asked twice about product-company offers.
Campus visit booked
Diya Nair
Malayalampositive6m 6sAI & ML curriculum walkthrough, research centre and internship cycle. Guardian satisfied with hostel safety answers.
Application link sent
Ananya Rao
Kannadaneutral3m 8sPU science stream + NEET integrated coaching. Mother wants to compare with Deeksha before deciding.
Callback scheduled
Sara Fernandes
Englishneutral2m 23sB.Com Hons with CA pathway. Wanted faculty profiles before a campus visit.
Brochure on WhatsApp